Advantage Ad Agency Software support and training is the best choice for your advertising agency software needs!Advantage Agency Software is different in many aspects from other software companies in that we really get to work when your agency invests in our products.  Our training and support team really backs up our claims to having “the best service and on-going support” of any agency software company!  This is a claim that we take very seriously and we work hard every day to ensure our agency clients are maximizing their software investment.

Advantage Software’s training and support teams are agency veterans themselves.  So they understand the “inner workings” of how an agency runs, which roles in your agency perform specific duties, and how our software products can bring enormous power and capability to your agency.  This makes a real difference when you need assistance…working with somebody who has been where you are!

Advantage Software training and support teams provide service 12 hours a day…ensuring service across all US timelines.  “Live” telephone support is, by far, our client’s most popular and quickest way to reach out for help.  But we also provide assistance via email and other online avenues.  We pride ourselves in the promptness in which we provide resolution to the majority of our client’s support and training needs.  Matter of fact, we resolve the majority of support and training inquiries within 40 minutes!

Our Software and Technical Support departments fully support all areas of the system including installation, questions, enhancement requests, issue resolution and more.  Our training programs are based on our clients’ needs and use a blend of on-site visits, individual web conferences, and group webinars. Each training course is tailored to the client and follows a pre-approved agenda. After initial training is complete, we are available to provide targeted follow- up training.

Training and Implementation
Software implementation, training and consulting requests

Manager:  Dan Debartolo
Hours: 8:00 AM to 5:00 PM Eastern Standard TimeAdvantage Agency Software provides superior support and training at least 12 hours daily across all US time zones!
Call 800-841-2078
Email: dan.debartolo@gotoadvantage.com

We look forward to serving you with our tremendous training and support program and team members!  Our clients tell us that this is one of the top reasons that they continue to grow their agency with Advantage Software.